Terms of Service · Perfect Pause Challenge

1. Who you are dealing with

These Terms of Service (the “Terms”) are an agreement between you and Univerlist Teknoloji Sanayi ve Anonim Şirketi (“Univerlist”, “we”, “us”), Erzene Mah. Ankara Cad., Ebiltem Blok No: 172/14, Bornova, İzmir, Türkiye, for the mobile game Perfect Pause Challenge (shown on device as “Pause Challenge”) and its related servers and services (together, the “Game”).

By downloading, installing or playing the Game you accept these Terms. Our Privacy Policy explains data processing; where law requires separate consent, accepting these Terms does not replace it. If you do not agree to these Terms, do not use the Game.

2. Eligibility

The Game is intended for a mixed audience, including younger players. If you are below the age at which you can agree to these Terms in your country, a parent or legal guardian must review and agree to them for you and supervise your use, including purchases. Age-appropriate features and privacy protections may differ according to the age category selected in the Game. These Terms do not claim that the Game is enrolled in the App Store Kids Category; an App Store age rating is a content rating, not permission to make purchases or share personal data.

3. License to use the Game

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and play the Game on a compatible device that you own or control, for your own entertainment, in line with these Terms and the applicable store terms. The Game is licensed to you, not sold.

You may not: copy, modify, translate or create derivative works of the Game; reverse engineer, decompile or extract its source code, assets or video clips except where the law expressly allows; rent, sell, sublicense or distribute the Game or any part of it; remove any notices; or use the Game for commercial purposes.

4. Accounts and progress

Anonymous accounts. The Game creates an anonymous player account on first launch. No registration is needed.
Optional account linking. Sign in with Apple is available on iOS and Google sign-in on Android. Linking may allow progress to be recovered on a new device or after reinstalling on the same platform. Cross-platform transfer is not guaranteed. If you remove the Game or reset your device without linking, guest progress, coins and lives may be permanently lost.
Server authority. Your progress, balances and rankings are stored and decided by our servers. Where the device and the server disagree, the server record is final.
One account per person. Do not share, sell or transfer accounts. You are responsible for activity on your account.
Usernames. If you set a username it must not be offensive, misleading, impersonate someone else or infringe anyone’s rights. We may change or remove usernames that break this rule.
Deleting your account. You can request deletion from Settings > Account > Delete Account or, without the app, from our account-deletion page. Access is disabled immediately after server processing, while permanent purge follows the schedule in the Privacy Policy. Game progress and account-scoped virtual items are lost, subject to applicable rights.

5. Virtual items

The Game includes virtual items such as coins, lives, the starter pack, the piggy bank and Remove Ads (“Virtual Items”). Virtual Items are a limited, revocable license to use a feature inside the Game. They are not money, property or a currency, have no value outside the Game, cannot be exchanged for cash or anything of value, and cannot be transferred, gifted or sold to anyone.

Coins earned or bought are consumed when spent in the Game. Whether a purchase is refundable is decided under section 7 and applicable law, not solely by whether coins were spent.
Lives regenerate on a timer set by the Game and may be refilled by purchase only when your pool is empty.
Remove Ads turns off interstitial and banner ads for the account that bought it. Optional rewarded videos may remain available where ads are permitted for that player. Restore Purchases can restore a qualifying purchase using the same store account and a compatible game account; purchases are not guaranteed to transfer between the App Store and Google Play.
We may change the price, availability, effect or balance of Virtual Items, including how many coins a level pays, for reasons such as game balance, fraud prevention or legal compliance. We will not charge you for such changes.
Virtual Items are lost when the account is deleted, terminated for breach, or when the Game is discontinued (section 11). Except where the law requires otherwise, we do not compensate for lost or unused Virtual Items.

6. Purchases

The Game offers one-time in-app purchases through Apple on iOS and Google Play on Android. It currently offers no subscriptions; any future subscription would require its own clear terms and store confirmation.
The applicable store displays the price, currency and taxes before you confirm. They may vary by country. We do not receive your full payment-card or bank details, but receive transaction identifiers and purchase status needed to deliver and support items.
Delivery follows store confirmation and server verification; it may take longer during an outage or pending payment. If an item is missing, restart the Game, use Restore Purchases where available, and contact us with the store order ID or receipt. Do not email payment-card details.
Parents and guardians can use Apple Ask to Buy or Screen Time and Google Play purchase approval or verification controls. These controls are managed by the stores; we cannot override them.

7. Refund policy

Refund eligibility depends on the store that billed the transaction, the facts of the purchase and applicable consumer law. A store decision does not remove rights you cannot waive by contract. We can investigate missing delivery and, where the platform permits, help with or process a Google Play refund; we cannot directly refund an App Store charge.

How to request a refund

App Store purchase: visit reportaproblem.apple.com, sign in with the purchasing Apple Account, select the item and choose “Request a refund”. Apple determines eligibility and provides the decision.
Google Play purchase: request a refund through your Google Play order history or Google Play’s refund guidance. If you need delivery help or Google directs you to the developer, contact us with the Google Play order ID.
For either store, contact [email protected] if an item was charged but not delivered. Tell us your Player ID, store and order ID; never send a password or full payment-card number.

What to expect

Consumed items. Use of coins or lives may be relevant to the store’s decision, but it does not remove mandatory refund or remedy rights.
After a refund or chargeback. Access to the refunded item or Remove Ads entitlement may be removed after the store confirms reversal. We will not claim that every refund automatically creates a negative balance or account suspension.
Faulty delivery. We will investigate a verified missing item and work to deliver it or help you seek the appropriate store remedy.

Nothing in this section removes rights you have under mandatory consumer protection law in your country, including the Turkish Law on the Protection of Consumers No. 6502.

8. Advertising

Where advertising is enabled for a player, third-party networks may serve interstitial ads between levels and optional rewarded videos. An ad may be unavailable. We do not deliberately request ads for players classified as protected or whose age is unknown. Report an inappropriate or age-inappropriate ad to [email protected] with a screenshot and the approximate time; we will investigate with the provider. Advertising data practices are described in the Privacy Policy.

9. Fair play and conduct

You agree not to:

use cheats, bots, scripts, modified clients, jailbreak tweaks, emulators, speed or frame manipulation, or any tool that automates play or alters how the Game measures a tap;
exploit bugs to gain coins, lives, stars or rankings, or fail to report a bug you use;
interfere with our servers, probe or attack them, or send requests other than through the unmodified Game;
buy or sell accounts or Virtual Items, or obtain them through unauthorized payment methods or chargeback fraud;
set a username that is hateful, sexual, violent, impersonating or otherwise offensive;
use the Game in a way that breaks the law or these Terms.

We may investigate suspected breaches, remove rankings, reset balances, and suspend or terminate accounts. Where cheating is detected, scores may be removed from leaderboards without notice.

10. Content and intellectual property

The Game, including its software, design, artwork, sounds, level videos, names and logos, is owned by Univerlist or licensed to it and protected by copyright, trademark and other laws worldwide. The level clips are generated video produced for the Game; they do not depict real events or identifiable real people. All rights not expressly granted in these Terms are reserved.

If you send us feedback or suggestions, we may use them without any obligation to you.

If you believe content in the Game infringes your rights, email [email protected] with the details and we will respond promptly.

11. Changes to the Game

The Game is an evolving online service. We may add, change, rebalance or remove levels, features, Virtual Items and rewards, require updates, and change or interrupt the service for maintenance. If we discontinue the Game, we will give notice where reasonably possible and address unused paid items in accordance with applicable law and store rules.

12. Health and safety notice

Please read. The Game shows fast-moving video and requires quick, repeated taps. A small percentage of people may experience seizures or blackouts when exposed to flashing lights or patterns, even with no history of epilepsy. Stop playing and consult a doctor if you experience dizziness, altered vision, eye or muscle twitching, disorientation or involuntary movements. Take regular breaks, play in a well-lit room, and do not play while driving, walking in traffic or in any situation that needs your full attention. Repeated tapping may cause hand or wrist discomfort; stop if it hurts.

13. Disclaimer of warranties

The Game is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim implied warranties and do not promise uninterrupted or error-free service or identical frame timing on every device. Timing depends in part on your device, operating system and display. Nothing in this section affects consumer rights that law does not allow us to exclude.

14. Limitation of liability

To the fullest extent permitted by law, Univerlist and its officers, employees and partners are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, progress, Virtual Items, profits or goodwill, arising from your use of or inability to use the Game, even if we were advised of the possibility.

Where a monetary limitation is permitted by applicable law, our total liability for claims relating to the Game in any 12-month period is limited to the greater of (a) the amount you paid for the Game through the applicable store in those 12 months and (b) 50 US dollars or the equivalent in your currency.

These limits do not apply to liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, for fraud, or for gross negligence or willful misconduct. If you are a consumer in the EU, UK or Türkiye, you keep all mandatory rights under your local law.

15. Indemnity

To the extent permitted by law, you agree to defend and hold Univerlist harmless from claims, damages and reasonable costs arising from your breach of these Terms, your misuse of the Game, or your violation of any law or third-party right.

16. Termination

You may stop using the Game at any time and request account deletion in Settings. We may suspend or terminate access for a serious breach, fraud, legal requirement or service discontinuation, with notice where reasonably possible. Effects on purchased items remain subject to applicable store and mandatory consumer rights. Provisions that by their nature should survive, including intellectual property, disputes and liability, survive termination.

17. Apple-specific terms

These Terms are between you and Univerlist only, not Apple Inc. (“Apple”). Apple is not responsible for the Game or its content. The following applies because you obtained the Game from the App Store:

Scope of license. Your license is limited to a non-transferable license to use the Game on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the Game may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
Maintenance and support. Univerlist alone is responsible for providing any maintenance and support. Apple has no obligation to furnish maintenance or support for the Game.
Warranty. If the Game fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the Game (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are Univerlist’s responsibility.
Product claims. Univerlist, not Apple, is responsible for addressing any claims by you or a third party relating to the Game or your possession or use of it, including product liability claims, claims that the Game fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy or similar law.
Intellectual property. If a third party claims the Game infringes its intellectual property rights, Univerlist, not Apple, is solely responsible for the investigation, defense, settlement and discharge of the claim.
Legal compliance. You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
Third-party terms. You must comply with applicable third-party terms when using the Game, for example your wireless data agreement.
Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple has the right, and is deemed to have accepted the right, to enforce these Terms against you.
Developer contact. Univerlist Teknoloji Sanayi ve Anonim Şirketi, Erzene Mah. Ankara Cad., Ebiltem Blok No: 172/14, Bornova, İzmir, Türkiye, [email protected].

Where these Terms are less protective of you than Apple’s Licensed Application End User License Agreement, the Apple terms apply to that extent.

18. Google Play-specific terms

On Android, the Game is distributed through Google Play. In-app purchases are billed through the purchasing Google account under the applicable Google Play terms. Google Play purchase approval, verification and refund procedures are controlled by Google; where Google permits developer assistance or refunds, contact us with your order ID. These Terms are between you and Univerlist, not Google. Nothing here limits your rights under Google Play terms or mandatory consumer law.

19. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without taking away mandatory consumer protections or dispute forums available where you live. Consumers in Türkiye may apply to Consumer Arbitration Committees when legally eligible; consumers elsewhere may use applicable local consumer-redress bodies. The former European Commission Online Dispute Resolution platform is closed.

Before starting any formal proceeding, please contact us at [email protected]; most issues can be resolved within a few days.

20. General

Changes to these Terms. We may update these Terms. A published version will state its effective date. We will give notice of material changes as required by applicable law; where a change requires your affirmative agreement, continued play alone will not replace that agreement. If you do not accept the updated Terms, stop using the Game and request account deletion.
Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Game.
Severability. If a provision is found unenforceable, the rest remains in force and the provision is applied to the maximum extent allowed.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them to an affiliate or successor.
Language. These Terms are written in English. Translations are for convenience; the English version prevails.

21. Contact

Univerlist Teknoloji Sanayi ve Anonim Şirketi
Erzene Mah. Ankara Cad., Ebiltem Blok No: 172/14, Bornova, İzmir, Türkiye
[email protected]

In short